Help

Need help? You may look at the FAQ section to find what you need. Otherwise, contact us by e-mail: [e-mail]

FAQ

1. Who can participate in Prodds Predict and Prodds League? Ans: Registered users can participate in Prodds Predict and Prodds League. Click Log In to sign up/log in by the means provided. Please note that only adults above 21 years old can participate in Prodds Predict.

2. How to get RDM? Ans: Acquiring RDM can be done through a few different methods available in RDM Exchange section:

• Minting: You have the option to directly mint RDM by supporting stablecoins at a 1:1 ratio.

• Swapping: You can also swap a wide range of crypto assets for RDM tokens via Prodds Swap.

• Credit card purchase: Prodds also offers the convenience of purchasing RDM tokens directly using credit cards. You can use your credit card to make a payment and acquire RDM tokens. Prodds will only charge fees determined by the acquirer, and Prodds will not charge any additional fees beyond those.

1. I have RDMs in my crypto wallet and I have connected my wallet to Prodds, but why it is shown that I don’t have enough fund when I try to place a prediction? Ans: All users have to deposit RDM into their Prodds accounts before they can make predictions. Go to Funding section to see the deposit instructions.

1. What types of predictions do Prodds Predict provide? Ans: Prodds Predict provides 2 types of predictions. i) Standard Pool: These Prediction Pools focus on determining the outcome of a specific match. There are three possible outcomes, Team A wins, Team B wins, or a draw. It's important to note that a handicap may be applied to certain Standard Pools. For more information on Handicap Pools, please refer to our FAQ section {insert FAQ link}. ii) Event Pools: This Prediction Pool category involves forecasting the result of events with multiple potential outcomes. For example, an event like "Which team will win the English Premier League in Season 2023/24?" would have 20 possible outcomes to choose from.

2. How to win a prediction? Ans: Winning a prediction involves the following steps: Placing a Prediction: As a user, you need to make a prediction by selecting one of the possible outcomes. Please note that there is a maximum amount set for each prediction to protect users. Once you have made a prediction, you will receive a Predict Slip NFT, which is essential for claiming your reward when your prediction proves to be accurate. Actual Outcome: After the event or match concludes, an Actual Outcome will be determined based on the predetermined definitions. You will receive a notification in Email regarding the Actual Outcome and you can proceed to claim your rewards. Award Calculation: The amount you win is calculated by multiplying your prediction amount by the final odds of the Actual Outcome. For detailed information on how the odds are calculated, please refer to the FAQ #6.

3. Why are the odds changing? And how are they calculated? Ans: The odds in Prodds Predict may change due to the implementation of a winner-takes-all mechanism and the dynamic nature of prediction pools. As more predictions are placed within a Prediction Pool, the odds may fluctuate until the pool stops accepting new predictions. The calculation of odds follows this formula: Odds = Total Prediction Pool Balance (1-Platform Fee)Total Balance of the possible outcome in the Prediction Pool To ensure responsible behavior and protect users from excessive risks, Prodds Predict sets a maximum bet amount for each Prediction Pool.

4. I won a prediction but why does my account balance remain unchanged? Ans: If you have won a prediction, it is necessary to claim your award in order for the funds to be reflected in your account balance. Here's how you can claim your winnings: Timing: One day after the match or event result becomes available, you can initiate the claiming process. You have a window of 30 days to claim your rewards. My Dashboard: Access your account's dashboard, which provides an overview of your predictions and account details. Locate Claimable Predictions: Look for the predictions that are marked as claimable within your dashboard. These predictions will have a designated "Claim" button. Initiate Claim Process: Click on the "Claim" button associated with the prediction you want to claim. This will start the claim process. Awarded Amount: Upon successfully completing the claim process, the awarded amount will be credited to your account balance. Please ensure to claim your winnings within the designated time frame to avoid any expiration or forfeiture of the reward

5. What if the match or event is interrupted, postponed or canceled after I placed a prediction? Ans: Before the match starts, some abnormal conditions may occur. Their description and the corresponding arrangement are as below. Suspended: Match has been suspended and will continue at a later time or day. The prediction remains valid if the new match day is within 2 days from the original date. Otherwise, the prediction pool will close and the prediction amount can be refunded. Canceled: Match has been canceled. The prediction pool is closed immediately. The prediction amount can be refunded. Walkover: Win has been awarded to a participant because there are no other contestants. The prediction pool is closed immediately. The prediction amount can be refunded. Awarded: The result is decided externally. The prediction pool is closed immediately. Prediction fund can be refunded. After the match starts, there are abnormal conditions as below. Awarded: The result is decided externally. The prediction pool is closed immediately. Prediction fund can be refunded. Interrupted: The game has been interrupted, possibly due to bad weather. The prediction remains valid if the new match day is within 2 days from the original date. Otherwise, the prediction pool will close and the prediction amount can be refunded.

6. How to get refund? Ans: In My Dashboard, the match/event that is entitled for refund will have a Refund button for 30 days. Click the Refund button to initiate the refund process. After finishing the process, the refunded amount will be available in the account balance.

7. What’s the use of the Prodds Predict NFT? Ans: It is an evidence that a prediction was placed. It contains important information of the prediction including the predicted outcome, amount and the odds at the time of prediction, etc. It is used for Smart Contract to recognize winners/losers and distribute award fund, Besides, it is a beautiful graphic for your memory!

8. I feel I am addicted to Prodds Predict and Prodds League, what should I do? Ans: Click here to access the Responsible Gaming section, which provides a lot of advice and tools to combat addiction.

9. What are our encouraged prediction behaviors? At Prodds, we encourage our users to approach our platform as a way to show support for their favorite sports teams, rather than as a means of gambling or making money. Our goal is to create an engaging experience for fans, not to promote unhealthy gambling habits. With that in mind, here are the behaviors we encourage: Prediction as fandom: Use our platform to predict outcomes as a way to actively engage with and support the teams you're passionate about. See your successful predictions as a "reward" for being a dedicated fan, not a way to generate income. Moderation and balance: Participate in prediction activity in moderation, ensuring it doesn't consume an outsized portion of your time or financial resources. Maintain a healthy balance between your prediction involvement and other areas of your life. Embracing the uncertainty: Recognize that prediction outcomes are inherently unpredictable. Avoid the temptation to chase losses or fall into the gambler's fallacy. Embrace the unpredictability as part of the excitement of being a fan. Separating emotions: Try to make your predictions objectively, without letting emotions like excitement or frustration cloud your judgment. This will help you maintain a healthy perspective. Seeking support: If you have any concerns about your prediction habits, don't hesitate to reach out to our [Responsible Prediction Page] or external resources for guidance. We're here to help you enjoy the platform in a responsible manner. By following these encouraged behaviors, you can fully engage with our platform as an avid sports fan, without letting it become an unhealthy obsession or a way to generate income.

1. What is problem prediction? Problem prediction refers to an approach to our platform that negatively impacts your life, rather than enriching your fandom. Some key signs to watch out for include:

• Spending an excessive amount of time and money on predictions, to the detriment of other important areas of your life

• Feeling unable to control or limit your prediction activity, even when you know it's impacting you negatively

• Experiencing feelings of guilt, anxiety, or depression that are directly tied to your prediction habits

• Chasing losses through more predictions, falling into a downward spiral

• Facing financial difficulties, causing problems for you or your family, as a direct result of your prediction behavior

• Making predictions with assets beyond your means and not taking responsibility to understand your own financial situation

• Feeling guilty about the assets used in predictions and experiencing negative thoughts when the outcome is against your prediction

• Finding it difficult to stop or reduce your predict activities, and feeling stressed or irritated when others suggest you do so

If you find yourself exhibiting these traits, it may be a sign that you're developing an unhealthy relationship with our platform, don't hesitate to reach out to our [Responsible Prediction Page] or external resources for guidance. We're here to help you enjoy the platform in a responsible manner.